We hope you are all safe and well.
We will be reopening on Thursday 23rd April. However, depending on the department of our business there will be some changes to the service we normally provide.
Our phones will be open from 8am on Thursday 23rd April and we will be taking new orders for DELIVERY ONLY.
Please DO NOT make any attempt to visit any of our branches. We are NOT offering a collection service at this current time. Anyone who tries to visit one of our branches will be turned away immediately, the safety of our employees and customers is paramount.
Skip Hire – Our skip hire will continue as normal. Collection of skips that were booked in before we closed will take priority initially, however we will now be taking orders for deliveries and exchanges. Please contact the relevant branch regarding onsite tipping over the weighbridge.
Plant & Tool Hire – There will be no customer collections from either of our branches, deliveries only. All hire charges that were suspended will now restart on Monday 27th April unless otherwise agreed with the hire manager.
Builders Merchant – Again, there will be no customer collections from any of our branches, deliveries only. Deliveries will be placed at the nearest point off the road on your property.
All orders must be placed and paid for over the telephone. No cash transactions will be allowed. You can still email the relevant branch with your enquiry, please see our contact page on our website for the correct email address.
The new necessary procedures will be explained over the phone and sent to you via email when your order is placed. They will also be posted here on our website.
We have been following government guidelines very closely, and therefore been working very hard behind the scenes in order to prepare a safe workplace. With the changes we have made and the new procedures that have been put in place, we are confident with our customers support, we will now be able to provide our services to you.
Thank you to everyone for your kind comments, support and patience at this very difficult time. Take care and stay safe.
Thorncliffe Building Supplies.