We hope that you and your families are all safe and well.

Thank you to all our customers for your continued support since we opened last Thursday.

As we are still currently experiencing high call volumes, it might be more difficult to get hold of us than usual. We apologise for any inconvenience and appreciate your patience.

Please be aware some items may not be immediately available. We are working closely with our suppliers to maintain our stock levels. Certain supplies are restricted and may have longer delivery times.

With our new procedures in place, as much as we have tried, our normal next day delivery service has not been possible on all orders. We will strive to maintain the service level you come to expect from us but please be aware of the slight delay when placing your order.

We are now offering a pre-booked collection service available, at both our Dyserth and Ewloe branches. There will be strict procedures in place that MUST always be followed. These will be explained and emailed to you when you place your order. As stated on our previous update, DO NOT attempt to visit any of our branches unless a collection has been pre-booked. You will be turned away immediately, as the procedures we have put in place are for the safety of our staff and customers.

Delivery Procedure Document

Collection Procedure Document

Thank you once again for your patience and understanding at this difficult time. Take care and stay safe.

Thorncliffe Building Supplies